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Metro
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  • Administration
5559 Dundas Street West, Etobicoke, Ontario, M9B 1B9

Job Posting

Metro
Position Title:Fraud Analyst
Requisition ID:42322
Career Group (ADSP):Administrative
Division:Nat - Ressources humaines (80069754)
Department:Loss Prevention
Work Location:METRO ON - 5559 DUNDAS STREET W (#A-DUND)
Province:Canada : Ontario
Position Type:Permanent

Joining our team has its advantages:

  • Flexible working hours to promote work/life balance
  • Hybrid telework
  • Flexible group insurance plan from day one
  • Very competitive pension plan
  • Generous vacation policy
  • Weekly pay
  • Employee and family assistance program
  • Free parking
  • Professional development opportunities
  • Several ED&I programs and initiatives
  • EV charging stations

SUMMARY:
The Fraud Analyst accesses detected unusual transactions, analyzes data, collects appropriate evidences, complements information by conducting necessary researches, structures the cases/files, and reports accordingly

SPECIFIC RESPONSIBILITIES:

  • Analyzes data from fraud detection system, CCTV, monitors transaction trends & anomalies
  • Conducts necessary research to structure the file with specific evidence, provides the file to the assigned investigator.
  • Consolidates data and evidence.
  • Writes and produces various suspicious transaction reports
  • Collaborates and reports findings to Fraud Advisor and Investigators
  • Support banner(s)
  • Any other tasks deemed necessary by supervisor

QUALIFICATIONS:

  • 3 to 4 years of experience in the retail sector and writing reports (investigation techniques an asset) would be an asset
  • Intimate knowledge of grocery front end, cash office and BDMS usually associated with working as a Bookkeeper, Front-End Supervisor full or part-time with a minimum of 5 years experience.
  • Bilingualism is an asset (French & English)
  • Intermediate skills in Microsoft Word, Excel and Outlook
  • Knowledge of retail security/CCTV equipment
  • Experience in TMS (Transaction Monitoring Service), Fraud analyst role and or any other relevant experience in field of fraud is an asset
  • Excellent communication skills
  • College diploma OR university studies (certificate) in law & security, criminology or Business/Accounting would be an asset.

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
Please note that we will only contact those whose applications are selected.
We respectfully request that agencies do not contact us or send us unsolicited applications.

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Who we are

METRO INC. is a leader in the food and pharmacy sectors in Quebec and Ontario. Through its activities as a retailer, franchisor, distributor, and manufacturer, it operates or supplies a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis, and Première Moisson, as well as 648 pharmacies primarily under the banners Jean Coutu, Brunet, Metro Pharmacy, and Food Basics Pharmacy, providing direct or indirect employment to nearly 97,000 people.

Our 5 customer promises - superior quality and freshness, professional and welcoming employees, pleasant and efficient shopping experience, our customers find what they desire, competitive prices.