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Metro
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  • Administration
5559 Dundas Street West, Etobicoke, Ontario, M9B 1B9

Job Posting

Metro
Position Title: Pharmacy Operations Manager
Requisition ID: 42599
Career Group (ADSP): Administrative
Division: Pharmacy Administrative Operations (01006166)
Department: Pharmacy Operations
Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND)
Province: Canada : Ontario
Position Type: Permanent

Regular travel is involved in this position, and the position location is flexible across Ontario.

Joining our team has its advantages!

  • Flexible schedule to promote work/life balance
  • Telecommuting in hybrid mode
  • Group insurance from the first day
  • Very competitive pension plan
  • Generous holiday policy
  • Personal days
  • Employee Assistance Program
  • Free parking
  • Opportunity for professional development

SUMMARY:
Direct the overall management of a set pharmacy region to achieve continued growth and profitability. In addition to monitoring the day-to-day operations and financial performance of each pharmacy, ensure compliance with all company operating standards and expectations, the Ontario College of Pharmacists and any other applicable regulations.

SPECIFIC RESPONSIBILITIES:

  • Implement and monitor operational objectives pertaining to such things as sales, margin, shrink, labor, controllable expenses, contribution, pharmacy services, superior customer service and any other current emerging priorities
  • Develop unique strategies by pharmacy to meet or exceed operational objectives
  • Recruit and selectively hire top candidates for Pharmacy Manager and Pharmacist positions (including unionized employees as required)
  • Train and develop Pharmacy Managers (and other staff members as required) capable of achieving operational objectives and effective overall management of the pharmacy, providing active regular feedback as required
  • Conduct performance reviews of each Pharmacy Manager
  • Conduct Pharmacy Operations Audits to assess compliance
  • Accountable for ensuring pharmacies meet OTC operational standards
  • Meet regularly with each Pharmacy Manager to review overall Pharmacy performance including P&L financials, shrink results, operational deficiencies and implement corrective measures as required
  • Visit each pharmacy regularly on average once per period to ensure both store and operational standards are in place and identify best practices/deficiencies for review
  • During each visit, meet with store management to develop store relations and to provide/receive department feedback
  • Ensure each pharmacy is compliant with all company operating standards and expectation, OCP and any other applicable regulatory bodies
  • Address all store level operational issues - Visit competition regularly to identify new or changing competitor activity
  • Responsible for ensuring the pharmacy is open all posted operating hours
  • On call, overnight stay (district or event dependent)

QUALIFICATIONS:

  • B.Sc.Phm. or PharmD degree
  • Registered Part A Pharmacist with OCP in good standing
  • 3-5 years’ experience as a pharmacist
  • Prior pharmacy management experience
  • Proficient with current dispensing software and MS Office
  • Effective communication and leadership skills
  • Strong organization and effective time management skills, and ability to meet deadlines

#LI-Onsite

IND1

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
Please note that we will only contact those whose applications are selected.
We respectfully request that agencies do not contact us or send us unsolicited applications.

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Who we are

METRO INC. is a leader in the food and pharmacy sectors in Quebec and Ontario. Through its activities as a retailer, franchisor, distributor, and manufacturer, it operates or supplies a network of 953 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis, and Première Moisson, as well as 648 pharmacies primarily under the banners Jean Coutu, Brunet, Metro Pharmacy, and Food Basics Pharmacy, providing direct or indirect employment to nearly 97,000 people.

Our 5 customer promises - superior quality and freshness, professional and welcoming employees, pleasant and efficient shopping experience, our customers find what they desire, competitive prices.