Come join the TEAM!

Position Title: Pharmacy Manager - Full Time

Position Type: Permanent

Requisition ID: 42743

Banner: Metro

Employment Type: Full-Time

Location: 4111 Thickson Road North, Whitby, ON
Shift: Days, Evenings & Weekends

Join Our Team as a Pharmacy Manager at Metro!

Are you ready to lead a dynamic team and make a real impact in the world of healthcare? As a Pharmacy Manager, you’ll play a pivotal role in driving the success of our pharmacy by achieving strategic goals and exceeding financial targets. You’ll have the opportunity to provide exceptional patient care, manage both the dispensary and front shop, and ensure our operations meet the highest standards set by the Ontario College of Pharmacists.

What You’ll Do:

• Ensure the Pharmacy department is in compliance with OCP regulations/policies, any other regulatory body governing the practice of pharmacy, and the Company's policies, procedures, operational standards and initiatives.
• Meet all requirements as a Designated Manager with OCP.
• Perform all professional activities of dispensing, patient counseling and pharmacy services and perform all tasks required to satisfy dispensary orders.
• Perform all acts under the expanded scope of pharmacy practice.
• Provide pharmacy services and Company initiatives.
• Collaborate with other health care professionals in the provision of patient care.
• Ensure the pharmacy opens and closes according to hours of operation and manage pharmacist scheduling needs.
• Organize dispensary functions and personnel to optimize workflow and manage front shop operations.
• Ensure the completion of all pharmacy-related paperwork.
• Manage operations of the OTC business
• Manage inventory and shrink.
• Schedule all pharmacy staff members (includes pharmacist coverage for all hours of operations).
• Manage unionized employees and the staff pharmacist(s).
• Resolve staff issues and concerns.
• Maintain awareness of current local competitive activity and business development opportunities and inform head office.
• Satisfy the Company's expectations on the delivery of consistent, exceptional customer service.
• Maintain store standards and conditions.
• Cash register operations

Qualifications:

• Education – B.Sc. Phm. Degree (4-year University Pharmacy Program).
• Licensure – Registered Part A Pharmacist with the Ontario College of Pharmacists.
• Injection certified, Smoking Cessation certified and registered with the Ontario College of Pharmacists
• Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
• HR management skills to hire, train, motivate, retain, coach and develop competent employees.
• Leadership to inspire and motivate people to achieve operational goals and objectives.
• Financial & business acumen - strong knowledge of financial & operational aspects of pharmacy.
• Strong operations knowledge to converge best practices into effective approach.
• Results oriented demonstrating bias for action and motivated by ROI.
• Driving continuous improvement in processes/procedures to improve pharmacy's performance.
• Interpersonal skills to build strong working relationships and positive work environment.
• Language skills to communicate clearly and listen carefully in a respectful manner.
• Organizational skills to prioritize, plan ahead, manage time and be punctual.
• Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
• Receptivity to accept constructive feedback for continuous improvement.
• Initiative to identify and complete tasks independently.