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Job Posting

Location: 1000 Gerrard St. E. Toronto, ON
Shift: Days, Evenings & Weekends
Step into the heart of the action and make a real difference by serving our diverse community of customers at Food Basics! As a Front-End Clerk, you will be the face of our brand, sharing your enthusiasm for food and exceptional service with everyone who walks through our doors.
Our front-end team is essential to the success of Food Basics, and we are looking for individuals who enjoy meeting new people and helping others. If you thrive in a dynamic environment and are passionate about making a positive impact, we want you on our team!
What You'll Do:
- Greet customers warmly as they enter the store.
- Address customer inquiries and assist with locating products.
- Handle customer complaints and resolve issues promptly.
- Scan items quickly and accurately.
- Process various forms of payment (cash, credit/debt cards, gift cards).
- Process returned items.
- Provide receipts and any necessary change.
- Offer assistance with loyalty programs or coupons.
- Maintain an accurate cash drawer.
- Perform cash drops and prepare cash deposits as required.
- Balance the cash register at the end of the shift.
- Keep the checkout area clean and organized.
- Follow store policies and procedures to ensure safety and security.
- Report any spills, hazards, or equipment issues to management.
- Work with other team members to ensure store operations run smoothly.
- Communicate effectively with supervisors and other departments.
- Assist team members with put aways/returns.
- Assist management with other tasks and duties as assigned.
Qualifications:
- Customer service driven.
- Strong communication skills.
- Retail experience is considered an asset.
- High attention to detail and basic level of numeracy skills.
- Basics computer and register skills is an asset.
- Able to stand for extended periods of time.
- Must be available to work flexible shifts which may include nights, weekends and holidays.
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Who we are
Food Basics is a grocery brand that operates in over 142 stores across Ontario. Since 1995, Food Basics has been saving money for our customers on all their grocery needs to offer them 'Always More for Less.'
Since 1995, Food Basics has been helping customers save money on their grocery needs by always offering more for less. Food Basics operates on three guiding principles: Always Fresh, Always in Stock, and Always at Good Prices. Food Basics is the discount banner of Metro Ontario Inc. and currently operates 139 stores across Ontario. Metro Inc. is a leader in the food and pharmacy sectors in Ontario and Quebec.